These Terms and Conditions apply to all purchases made through the The Cosy Chapter Shop website. By placing an order, you agree to the terms set out below.

About The Cosy Chapter Shop

The Cosy Chapter Shop is a UK-based sole trader business specialising in curated book bundles, stationery sets and self care packs. All items are carefully selected and assembled, but individual products are sourced from trusted suppliers and independent brands.

Products

The Cosy Chapter Shop sells curated stationery sets, book bundles, and self care packs containing a selection of stationery and self care accessories. Product contents may vary slightly from images shown due to availability, but the overall style, value, and purpose of each box will remain as described. Items are not handmade by The Cosy Chapter Shop unless explicitly stated. The value of the product lies in the curation and assembly of the box as a whole.

Orders and Payment

All prices are listed in GBP. Payment must be made in full at the time of ordering. Once an order has been placed, you will receive an order confirmation email. This does not constitute acceptance of the order until the items have been dispatched. The Cosy Chapter reserves the right to cancel or refuse an order in the event of an error in pricing, stock availability, or if fraudulent activity is suspected.

Shipping

Orders are dispatched in line with the shipping information provided on the website at the time of purchase. Estimated delivery times are provided as a guide and are not guaranteed. The Cosy Chapter Shop is not responsible for delays caused by postal services or circumstances outside our control.

Returns and Cancellations

Details of cancellations, returns, and exchanges are outlined in the Returns Policy, which forms part of these Terms and Conditions. Nothing in these Terms affects your statutory rights under UK consumer law.

Care and Use

Products are intended for general stationery, reading, and self care use. Items should be used as intended and kept away from young children unless clearly stated otherwise. The Cosy Chapter Shop is not responsible for damage caused by misuse of products.

Intellectual Property

All website content, including text, images, branding, and design, is the property of The Cosy Chapter Shop and may not be copied, reproduced, or used without permission.

Liability

The Cosy Chapter Shop is not liable for any indirect or consequential loss arising from the use of this website or products purchased, except where required by law. Our liability is limited to the value of the items purchased.

Changes to These Terms

The Cosy Chapter Shop reserves the right to update these Terms and Conditions at any time. Any changes will apply to orders placed after the updated terms are published on the website.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Contact Details

The Cosy Chapter Shop

Email: cosychaptershop@gmail.com