Privacy

The Cosy Chapter Shop respects your privacy and is committed to protecting your personal information.

Information We Collect
When you place an order or contact us, we collect only the information necessary to fulfil your order or respond to your enquiry. This may include your name, address, email address, and payment details. Payment information is processed securely by our payment providers.

How We Use Your Information
Your information is used to:

• process and deliver orders

• communicate with you about your purchase

• provide customer support

• meet legal and accounting obligations

We do not sell your personal information or use it for unsolicited marketing.

Sharing Information
Your information is shared only with trusted service providers, such as payment processors and delivery services, where necessary to operate our business.

Your Rights
You have the right to access, correct, or request deletion of your personal information in line with UK data protection law. To exercise these rights, please contact us using the details below.

Cookies
Our website uses cookies where necessary for it to function correctly. You can manage cookies through your browser settings.

Contact Details
The Cosy Chapter Shop
Email: cosychaptershop@gmail.com